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MISSION & VISIONSTRUCTURECODE OF ETHICS & STANDARDSBOARD OF DIRECTORSMSPA WORLDWIDEPROVIDER SEARCH

MISSION & VISION

 

MSPA Mission:

MSPA connects and supports the organizations that influence the customer experience through managing, quantifying, interpreting, enhancing and re-defining the customer experience. 
 
 


MSPA Vision:
 
MSPA will set the standard for customer experience management and measurement.  We will be recognized as an invaluable contributor to improving satisfaction, maximizing efficiency, enhancing brand loyalty and increasing profitability. 

 



 
 
     
 
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